Privacy Policy

Last updated: January 2024

Meta-prairie is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit an enquiry or enrolment form
• Email address for correspondence regarding our courses
• Course preferences and any additional information you choose to share
• Payment information processed through secure third-party providers

We also automatically collect certain information when you visit our website:

• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

• Process your course enquiries and enrolments
• Communicate with you about our services, schedules, and updates
• Improve our website and educational offerings
• Comply with legal obligations
• Send occasional updates about new courses, with your consent

Legal Basis for Processing

We process your personal data based on:

• Contract performance: to fulfil our obligations when you enrol in a course
• Legitimate interests: to improve our services and communicate with enquirers
• Consent: for marketing communications, which you can withdraw at any time
• Legal compliance: when required by law

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist with website hosting, email services, and payment processing
• Professional advisers such as accountants or legal counsel when necessary
• Authorities when required by law

All third parties are required to respect the security of your data and treat it in accordance with applicable laws.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically:

• Enquiry data: 2 years from last contact
• Student records: 6 years after course completion
• Financial records: 7 years as required by law

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability in certain circumstances
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure servers, and access controls.

International Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with data protection law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Meta-prairie
45 Buchanan Street
Glasgow G1 3HL
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.